What do you do? ....
Theresa Valerio

Where do you work and what is your title?
       I work at Sunrise Brighton Gardens Senior Living. I work the front desk, my title is concierge/receptionist/ administration assistant.
What do you do there and/or what are you responsible for?
       The bulk of all phone calls that come into our facility come to the front desk. I then transfer the calls to the correct departments. I also help with accounts payable, all accounting and billing charges. I help the residents with any and all problems they may have or get the right answers for them.
How long have you been doing this kind of work (total)? How long on the Westside?
        Iíve been doing this type of work for about 2 years. I am a Colorado Native, born and raised here. And as long as I can remember, Iíve lived on the Westside. Itís the prettiest side of Colorado Springs.
What do you like best about it (other than quitting time)?
       The residents. I love to talk to them and listen to their stories. They always have a great story to share. They have done a lot of world travel and itís so interesting.
If you could change one thing (other than pay), what would it be?
       Nothing, really. Itís a great place to work. everyone is very nice and friendly and each great at their jobs. And, the residents make my job nice and easy.
What part of your work did your training/education never prepare you for?
        It didnít really. I was a CNA for many years before this. I got injured and could no longer do that kind of work. I got the chance to train for the job I am now doing. The two girls in the accounting office were great at training me. Marianela and Linda are two very special ladies.
What makes working on the Westside special?
       The people are long time residents. They love talking about the Westside and the changes itís gone through. Itís also quiet most of the time. There are more older homes with a lot of history. Westsiders take a lot of pride in their homes.

ďWhat do you do?Ē is a regular feature in the Westside Pioneer. If you know someone who has an interesting job on the Westside (but doesnít live here), he/she might be a candidate for this column! If you know someone who might qualify, give us a call at 471-6776.